TRAINING SOLUTIONS that meet your needs. ONLINE CLASSES are available!

FAQ’s

General FAQ

YES. We will travel to your place of business to offer training.

We offer everything related to project management, program management, and agile best practices. This includes customized training, PMP®, CAPM®, PgMP®, PMI-ACP®, ITIL® and Scrum Master certifications, renewal PDUs (Professional Development Units), Project (and Program) Management Fundamentals, consulting, mentoring, and more. We also offer courses in specific knowledge areas such as Stakeholder Management, Communications, Earned Value and Cost (Budget) Management, Critical Path and Schedule Management, Team-Building, Managing Quality, Risk, Scope, Change, Procurement, and more. Contact [email protected].

We know you are busy and that plans change. If an emergency comes up, please let us know and we can usually accommodate with no problem. Email [email protected] for specific questions or concerns.

We are based in the Raleigh Durham Research Triangle area of North Carolina, USA, but we travel everywhere.

FAQ for ITIL® 4 Foundation

ITIL® version 4 is a more evolved way of looking at IT Service Management through a Service Value System (SVS) that includes concepts from Lean IT, Agile, DevOps, and Organizational Change Management. The Service Value System provides an end-to-end view of what it actually means to contribute to business value. ITIL® 4 considers the four dimensions of IT Service Management and is structured around the 5 Core Components of the ITIL® Service Value System (SVS). The course includes understanding the 7 Guiding Principles, the Service Value Chain, the 34 practices, how to co-create value in ITSM (Information Technology Service Management), and more.

Instead of 26 processes and 5 parts of a service life cycle, there are 4 dimensions, 34 practices, 5 core components, and a new Service Value Chain. Any former knowledge you gained is still relevant, but ITIL® is now even more holistically structured, with consideration given to Agile, Lean IT, DevOps, and Organizational Change Management.

FAQ for Scrum Master and Agile Certifications

No. For the globally recognized ScrumStudy Scrum Master Certification (SMC™), NO experience is needed, and 100% of our attendees have passed the exam on their first try after taking our class. The exam is a two-hour, 100 question exam.

21 contact hours of training in agile practices is required. We recommend taking our class first. We will walk you through the application process. PMI® also will require 2,000 hours of general project experience working on project teams, and 1,500 hours using agile methodologies.

FAQ for the PMP® Certification

The PMP® exam given by Project Management Institute (PMI®) changed on August 1, 2021 to include the PMBOK 7.  The PMP and CAPM exams now reference multiple books (all of which are summarized in our proprietary class materials). The exam now tests knowledge of people (leadership), process, and business environment, and 50% of the questions reference agile concepts.

No. The instructor will give you many helpful hints for your PMI® application, and you will not have to struggle with tedious pre-reading that may waste your time and cause you stress. It is easier to teach you if you come to class with a relaxed mind. You will be amazed at how fast you learn when you use our memory tricks.

No. We actually prefer “clean slates” so that we can teach you the best practices according to PMI®. We do not try to “upsell” additional classes, which is one of the many reasons that our students enthusiastically recommend us to their friends, relatives, and colleagues. We want you to continue telling people that we are the best PMP® prep class not only in North Carolina, but also in America, and in the world. Your loyalty and trust means a lot to us.

You do not need the title of project manager in order to count your experience. Many people have more qualifying experience then they realize. But even if you do not meet the requirements for the PMP®, you can still take the CAPM® exam and become a Certified Associate in Project Management just by taking our class and then passing the CAPM® exam. Take our PMP® class and your instructor will help guide you.

To become certified as a Project Management Professional (PMP®), you must complete 35 hours of training, meet the PMI® Experience Criteria, and pass the PMP® certification exam. We recommend that you take our training class first. We will walk you through the rest of the steps.

If you have at least a bachelor’s degree, you need 4500 hours of experience over 36 months during the past 8 years. They are very generous with what counts, so do not underestimate yourself. You can email [email protected] with any questions. With no bachelor’s, you need 7500 hours of experience over 60 months during the past 8 years.

No documentation is required unless you are audited. Then you will need to collect signatures.

Yes. PMP® certification lasts for 3 years from the day you pass the exam. You can renew it with 60 PDUs (Professional Development Units – hours of training, etc). Sometimes these are called CCRs -Continuing Certification Requirements.

There are many ways, but one way is to take classes. TeachPath™ offers several classes that will increase your knowledge as a project management professional while earning valuable PDU credits toward renewing your PMI® certification. Most TeachPath classes are pre-approved for PDU credit. (You can even re-take the 36-hour PMP® prep class for 36 PDUs. It is a good review and is always being updated.) One hour in a class equals one PDU.

We offer classes on PMI® exam updates so that everyone can remain up-to-date on any changes, even after they are certified. PDU renewal credit can be earned for these classes. Our classes are pre-approved for PDU credit on https://www.pmi.org/.

Benefits include higher salary, more career opportunities, flexibility among industries, and more! A recent PMI® salary study found that the median salary for PMP® professionals in the U.S. was 25% higher than for those without the PMP® credential. All industries realize that implementing project management best practices will save time and money while producing higher quality, decreased risk, and increased customer satisfaction. Fortune magazine called project management the number one career choice. Tech Republic confirmed that PMP® certification is in high demand. Clients are specifically requiring that PMP® certified individuals lead their projects.

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